Test Bank For Human Resource Management Gaining A Competitive Advantage 9th Edition By Noe

True    False

2. Orientation and skills training are responsibilities of HR personnel involved in analysis and design of work.

True    False

3. The three product lines of HR as a business are administrative services and transactions, business partner services, and strategic partner roles.

True    False

4. The amount of time that the HRM function devotes to administrative tasks is decreasing, and its role as a strategic business partner is increasing.

True    False

5. Advances in technology have decreased HRM’s role in providing self-service to employees.

True    False

6. HR functions related to benefits administration such as health plan eligibility status, relocation, and payroll are usually not outsourced.

True    False

7. When a firm shifts to evidence-based HRM, it should stop using workforce analytics.

True    False

8. Evidence-based HR refers to the demonstration that human resources practices have no impact on the company’s bottom or key stakeholders.

True    False

9. Intangible assets are equally or more valuable than financial and physical assets, but they are difficult to duplicate or imitate.

True    False

10. In a learning organization, improvements in product or service quality do not stop when formal training is completed.

True    False

11. In exchange for working longer hours without job security, employees want companies to provide flexible work schedules and comfortable working conditions.

True    False

12. From a company perspective, it is harder to add part-time employees than it is to add full-time employees.

True    False

13. To be effective, balanced scorecards must be customized by companies to fit different market situations, products, and competitive environments.

True    False

14. The balanced scorecard should not be used to link a company’s human resource management activities to the company’s business strategy.

True    False

15. A company that adopts total quality management (TQM) trains only selected employees in quality.

True    False