CompTIA A+ Guide to Information Technology Technical Support, 11th Edition Jean Andrews – TESTBANK

Test Bank For CompTIA A+ Guide to Information Technology Technical Support, 11th Edition Jean Andrews

1. ISBN-10

   0357674162
2. ISBN-13

   978-0357674161

   The best-selling COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 11th edition by Andrews/Dark Shelton/Pierce, teaches you how to install, manage, troubleshoot, and interact with users on computer hardware and software networks using a step-by-step, highly visual method. With a focus on the practical application of the newest technologies, methodologies, and industry standards, each module covers both basic and advanced subjects to ensure you are well-prepared for the 220-1101 and 220-1102 certification tests. The newest hardware, security, Active Directory, operating procedures, scripting fundamentals, virtualization, cloud computing, mobile devices, Windows 10, macOS, and Linux will all be covered. Additional practice for the certification test and your job as an IT support technician or administrator may be obtained through digital lab manuals, live virtual machine labs, simulations, auto-graded quizzes, and interactive activities.

   About the Author

   Jean Andrews has more than 30 years of experience in the computer industry as well as more than 13 years of teaching in the college classroom. She has worked in a variety of businesses where she’s designed, written, and supported application software. She has also managed a computer repair help desk and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she’s written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in north Georgia.