Marketing Strategy & Management by Diane M. Phillips – TEST BANK

Diane M. Phillips, Ph.D. is a professor of marketing at Saint Joseph’s University in Philadelphia, USA. Dr. Phillips is also a Guest Professor at the Institute for Retail Management at the University of St. Gallen, Switzerland. She received her M.S. in marketing from Texas A&M University and her Ph.D. in marketing from Penn State University. Dr. Phillips has spent more than two decades teaching at the undergraduate, graduate, and executive levels. Much of her research focuses on the issue of consumer behavior, strategy, and sustainability. Her research has been published in a variety of international publications and she is a frequent speaker at international conferences, civic organizations, businesses, and universities on the topic of marketing strategy and climate change. Dr. Phillips has also traveled broadly, meeting with marketing executives in a wide variety of industries to discuss the real-life challenges that they face in the dynamic, ever-changing global marketplace. Dr. Phillips taps into these three critical experiences – teaching, sustainability, and real-world marketing applications – to create this book, Marketing Strategy & Management.