Human Resource Management V2.0 By Laura Portolese-Test Bank

Test Bank For Human Resource Management V2.0 By Laura Portolese

ISBN-10. 1453370382
Chapter 01: The Role of Human Resources

True/False Questions

Section One

In the past, human resources played more of an administrative role as opposed to a strategic one.
True; Easy

HR typically discourages multiculturalism to bring in uniformity in the workforce.
False; Easy

Selection and recruitment are identical processes.
False; Easy

When determining compensation, pay systems must reward all employees uniformly irrespective of the number of years in the organization, experience, and educational qualification.
False; Easy

Sick leave is considered a type of compensation.
True; Easy

Managers are correct in believing that most people leave an organization because of pay-related matters.
False; Easy

Union contracts are the sole determinants of worker safety regulations.
False; Easy

Increased use of social networking to assimilate information to employees is an internal factor affecting the human resources in an organization.
False; Easy

Section Two

The Senior Professional in Human Resources is a certification open to HR professionals with two to four years of experience.
False; Easy

An HR employee requires good understanding of specialized job areas like employment laws to be successful.
True; Easy

The ability to see and understand how one’s area of work fits into the bigger picture of the business is a sign of a strategic person.
True; Easy

PHR, or Professional in Human Resources, is a certification exam open to HR professionals with at least two years of experience.
True; Easy

Section Three

Healthcare is an employee benefit that may be altered to cut costs.
True; Easy

Cafeteria plans provide more flexible benefits that the employee can use as required.
True; Easy

Training employees maximizes the legal exposure of the organization.
False; Easy

Effective communication can help reduce the loss of revenue in organizations.
True; Easy

Smartphones and social networking are popular and acceptable ways to disseminate information among employees.
True; Easy

Telecommuting refers to lost productivity as a result of an employee using a work computer for personal reasons.
False; Easy

The Affordable Health Care Act requires companies with twenty-five or more employees to provide health care to their workers.
False; Easy

A Code of Ethics is noted to be sufficient to ensure positive and ethical behavior in all organizations.
False; Easy

Multiple Choice Questions

Section One

_____ involves the entire hiring process from posting a job to negotiating a salary package.
Compensation
Retention
Training
Worker protection
Staffing
e; Easy

Details of how many people should be hired based on revenue expectation are presented in the _____ plans.
staffing
retention
compensation
layoff
expansion
a; Easy

In the staffing function, _____ is the stage where HR officers find people to fill open positions.
selection
development of a staffing plan
recruitment
development of a retention plan
compensation
c; Easy

In the staffing function, _____ is the stage where HR candidates are interviewed and finalized, and a proper compensation package is negotiated with them.
compensation
development of a staffing plan
recruitment
selection
development of a retention plan
d; Easy

Which of the following statements is true with regard to development of workplace policies and HR?
All organizations have the identical policies to ensure fairness and continuity within the organization.
Workplace policies, once established, are permanent and cannot be amended.
Developing the verbiage surrounding workplace policies is the job of the HR department.
HR departments autonomously develop policies that apply to the whole organization.
Dress code and Internet usage at work do not come under the purview of workplace policies.
c; Easy

_____ includes anything the employee receives for his or her work.
Debt
Capital
Exemption
Compensation
Taxation
d; Easy

An ideal compensation package is expected to:
exempt all employees from taxation on their income.
reward all employees uniformly irrespective of experience and education.
reward employees for the days of actual work and penalize vacations and sick leave.
consider what other people performing similar jobs are being paid.
negate the influence of the industry’s standard pay for the job.
d; Easy

_____ involves keeping and motivating employees to stay with the organization.
Selection
Recruitment
Retention
Worker protection
Training
c; Easy

Training and development of employees is likely to result in increased _____ of those employees in the organization.
attrition
retention
selection
recruitment
stagnation
b; Easy

Which of the following is an internal factor influencing the organization?
Globalization and offshoring
Changes to employment laws
Health-care costs
Aging baby boomers
Compensation and benefits administration
e; Easy

Which of the following is an external factor influencing the organization?
Training and development
Development of workplace policies
Worker protection
Workforce diversity
Dealing with laws affecting employment
d; Easy

The impact of the retirement of baby boomers reflects the role of _____ as an external factor influencing the organization.
globalization and offshoring
social networking
a highly educated workforce
technology
changing workforce demographics
e; Easy

Allowing employees to set their own schedules results in the creation of _____ schedules.
fixed
standardized
flexible
autonomous
uniform
c; Easy

_____ allows employees to work from home or a remote location for a specified period of time.
Offshoring
Telecommuting
Multitasking
Hotdesking
Cyberloafing
b; Easy

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