Mediation Theory and Practice Third Edition by Suzanne McCorkle – TEST BANK
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Test Bank For Mediation Theory and Practice Third Edition by Suzanne McCorkle
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ISBN-13978-1506363547
With the use of real-world examples that demonstrate improved conflict management and dispute resolution techniques, Mediation Theory and Practice, Third Edition provides you with an introduction to the mediation process. The foundational skills a mediator must have in any situation are explained by authors Suzanne McCorkle and Melanie J. Reese, along with the research and theory that support mediation. These skills include issue identification, agenda-setting for negotiations, problem solving, settlement, and closure.
About the Author
Suzanne McCorkle (Ph.D., University of Colorado at Boulder, rhetoric & argumentation; M.A. & B.S., Ball State University, rhetoric & argumentation; speech & secondary education) is director of the Dispute Resolution Program at Boise State University where she is a professor in the Public Policy and Administration department. McCorkle is the co-author of Mediation Theory and Practice, Second Edition (SAGE), Personal Conflict Management (Allyn & Bacon), and People Skills for Public Managers (M.E. Sharpe).
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